APM Terminals Callao launches Peru’s first digital customer platform

APM Terminals has become the first Peruvian port to in-troduce a customer platform that logs, streamlines and coordi-nates general cargo operations, in the port of Callao. During the pilot phase, the platform, which was developed together with maritime and Customs agents, enabled users to complete trans-actions 67 per cent faster and operations were completed 12 per cent faster, said a release.

sted nearly $ 1 million in the implementation of MOST, a new state-of-the-art platform that can be used by maritime agents, Customs agencies and carriers, among others. MOST can be used to register cargo and view real-time infor-mation, make online payments and generate authorisations for the loading and unloading of all types of general cargo, from anywhere, anytime. The platform is a clear milestone in the efficient man-agement of port lo-gistics using world class technology.

Customs agents can asso-ciate and assign a load to the transport companies with which they work; therefore, MOST functionality reduces face-to-face procedures and improves security. In addition, it enables users to more accurately plan equipment and personnel. It also enables the terminal to allocate yard and quay resources more effec-tively per shift. Lastly, it stream-lines and simplifies the billing process, which is carried out automatically using information logged in the system.

MOST provides a clear graphical interface for monitor-ing operative movements in the port, warehouses and onboard vessels. It provides the status of the cargo in terms of quanti-ties, weights, detailed location and despatch. Furthermore, its vessel schedule shows real-time vessel berthing and depar-ture times, the release said.

courtesy by : eximin